Property Maintenance Services
- Management and execution of regular and planned preventive maintenance programmes
- General administration and accounting functions
- Financial management
- Effective management and feedback systems
- Structured tender and contract process documentation
- Organisation and execution of performance service schemes for general maintenance services
- Evaluation processes for performance of service providers
- Management and audit of stock control of consumable items
- Implementation of packaged technical services
- Supervision and coordination of contractors
- Effective operational cost solutions
- 24/7 emergency call service
- Customer care and service quality audit
M&E and Facility Management Maintenance
- Planning preventive maintenance programmes
- Catalogue equipment lifespan
- Periodic audit of equipment
Communal and Lifestyle Services
- Programmes for communal interaction
- Management of vendor services to complement lifestyle of building occupants
- Concierge service
- Organisation of lifestyle enhancement activities
Security Management Services
- Customised template for selection criteria of security personnel
- Standing Orders and Standard Operational Procedure Manuals
- Emergency Procedure and Rescue Training Programme
- Security evaluation and audit exercise
- Performance and competence training
- Crisis recovery
- 24/7 stand-by service & central monitoring
Defects Resolution Services
- Identification and record of building defects
- Assistance in resolving building defects
Project Management Services
- Conduct of feasibility study of proposed major addition and/or alteration works
- Examination of feasible property enhancement out of necessity or for ways to improve property value
- Coordination with specialists, contractors, consultants and local authorities
- Tender of preparation and contract administration
- Project supervision and management
- Cost management
- Verification and certification of claims for payment
- Certification of completed work
Audit Services
- Periodic audit of administration and accounts documents
- Random and annual audit of service quality and performance
Communications and Publicity Services
- Newsletter publication
- Web portal set up and management
- Publicity for functions
- Advertisement services